Shipping and Returns

How long does my order take to ship?

Some pieces are made to order and as they are hand woven please allow 1-2 weeks of weaving time. If you have any enquiries about how long it will take to ship then email me at mercuryvisions.shop@gmail.com or DM me on instagram @mercury_visions. The express delivery option will put you at the front of the waitlist of pieces I’m working on.

Do you offer international shipping? 

I do offer international shipping but this is something that must be organised via email or DM. Prices differ depending on where you are.

What is your return policy? 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at mercuryvisions.shop@gmail.com.


You can always contact us for any return question at mercuryvisions.shop@gmail.com